Auto Insurance Claims and How Its Payouts Are Determined

We all know that auto insurance is mandatory in most states. What many people don’t understand, however, is how their policy works. Filing a claim is only the first step in the process. You must walk through several other measures before paying a claim. Knowing the process will help relieve some of your frustration while waiting for your claim to be considered.

Submitting Your Auto Insurance Claim Correctly

After an accident, the first thing you must do is submit a claim. In addition to filling out the necessary paperwork, you will need to provide the police report and any other documentation to support your claim and prove that it is valid. You must file your claim as soon as possible to ensure that your vehicle is repaired quickly and expeditiously.

The Evaluation Process for an Auto Insurance Claim

Once your claim has been filed, the review process begins. An adjuster will go over your claim to determine the amount of damage and your overall payout. They will also investigate what your car is worth and adjust the payout accordingly. During the evaluation, the adjuster will inspect your vehicle and the documentation you have provided to them. They may also ask for a scene inspection. 

Approving or Denying an Auto Insurance Claim

Once their investigation is completed and they have thoroughly reviewed your claim, they will decide. If your claim is denied, you will have a chance to appeal their decision. There are instances where a portion of your claim may be rejected. This means that some of your claims may be paid, while the adjuster determined that there may not be enough documentation to support other parts of it.

If your claim is approved, you will be asked to obtain at least two damage repair estimates. If the damage is minimal, you may receive a check once your deductible has been satisfied. If you disagree with the payout amount, you will have to discuss the issue with your agent. 

Issuing a Payout for an Auto Insurance Policy

A payout can be issued in one of two ways. The first way is for the money to be paid directly to the body shop or dealership that will be taking care of the repairs. If medical expenses need to be paid, they will go directly to the medical provider. Another way a payout is taken care of is by cutting the check directly to you. This can happen for several reasons and will allow you to handle the repairs on your own.

If you have been involved in an auto accident, you need to understand the claims process and how it will affect you. At Scavone Insurance Center, our insurance experts understand how important it is to be transparent when dealing with auto accident claims. Our insurance professionals are ready whenever you need them. When you have questions about your auto insurance claim, you can always contact our team for guidance. We can help!

COVID-19 Update:

Due to the ongoing COVID-19 outbreak, our office is working with limited staff. We are requesting people to come in ONLY IF NECESSARY! We have all the resources to continue servicing your Insurance needs. Should you need to contact us, please call the office first!! 914-428-7111. You can also reach us by email [email protected], or fax 914-428-7764.
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